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ChatGPT vs. The Human Touch: Shaping the Future of Business English Learning

Updated: Jun 6, 2023

A robot is using ChatGPT
Robot using ChatGPT

ChatGPT vs. The Human Touch: The Pros and Cons of Using ChatGPT vs Human-Led Learning

PROS of Using ChatGPT

1. Accessibility and Flexibility: For instance, a sales executive, who frequently travels for business, could use ChatGPT to learn English during his transit times. He could log in to the ChatGPT platform in the airport lounge, on a flight, or even at a hotel in another time zone.

2. Unlimited Repetition: For example, a business professional aiming to master a challenging business presentation could rehearse her speech numerous times with ChatGPT, ensuring she has nailed down the business lingo and expressions perfectly.

3. Customised Learning Paths: As an illustration, a Japanese marketer trying to learn business English could interact with ChatGPT in varying degrees of complexity. Initially, ChatGPT could use simpler phrases to explain marketing terminologies. As he progresses, the AI tool could gradually introduce more advanced vocabulary and business expressions.

4. Affordability: A real-world example is that of a small business owner who cannot afford to hire an English tutor for her team. With ChatGPT, she could offer her team an economical tool to improve their business English skills.

A scary robot
Welcome to The Dark Side of ChatGPT!

ChatGPT vs. The Human Touch: CONS of Using ChatGPT

1. Lack of Human Interaction: A German business consultant learning English to liaise with clients globally might miss out on the nuances of casual business conversation or the culture-specific language norms in different countries when using ChatGPT.

2. Limited Real-Time Feedback: A French entrepreneur looking to perfect her English pitch to venture capitalists might not get effective feedback on non-verbal cues and tone modulation from ChatGPT.

3. Uncertainty in Dealing with Complex Queries: For example, if an Indian tech executive asks ChatGPT to explain the differences between the English used in Silicon Valley tech start-ups versus traditional British finance firms, the AI may not provide an adequately nuanced answer.

Businessman having an online English Training Session
This is exactly what I need to learn online!

ChatGPT vs. The Human Touch: PROS of Human-Led Learning

1. Personal Connection: For instance, an Italian businessman learning English from a human tutor might find the journey more engaging due to the rapport they build, and the personalised motivational strategies the tutor uses.

2. In-depth Feedback: A Chinese executive learning English to negotiate deals might benefit from a human tutor's feedback on subtle aspects like body language, vocal inflection, and stress patterns in speech.

3. Complex Problem-Solving: As a case study, consider a Russian businesswoman learning English for international trade discussions. She might need to understand the cultural and political connotations of certain terms and phrases, an area where a human tutor's nuanced understanding could be invaluable.

Businesswoman with high stress levels
"I am so stressed! Too many meetings today!"

ChatGPT vs. The Human Touch: CONS of Human-Led Learning

1. Availability and Flexibility: Consider a busy C-suite executive trying to fit English lessons into a packed schedule. Traditional learning with fixed class times could prove challenging for her.

2. Cost: As a real-world example, a start-up founder might struggle to afford the high fees of a seasoned business English tutor or a premium language course.

3. Pace of Learning: An example here is a fast-learning software developer who might feel held back by the pace of a group English class. Conversely, a slower learner might feel pressured to keep up.

Woman finishing a running race
I did it!

ChatGPT vs. The Human Touch: Conclusion

So, let's talk about ChatGPT vs. The Human Touch. When we talk about learning business English, both AI tools like ChatGPT and human teachers have their own good points and bad points.

ChatGPT is like a teacher who is always ready to teach, no matter what time it is. It's a bit like having a really good English-learning app on your phone that you can use anytime you want. Plus, you can go over the same lesson as many times as you want without worrying about boring your teacher. Also, ChatGPT can adjust its teaching to suit your own learning speed and style. It's usually cheaper than hiring a human teacher, too.

However, learning from ChatGPT isn't the same as learning from a person. A human teacher can understand and explain little details about language and culture that ChatGPT might miss. Plus, when you learn with a person, they can give you better feedback about how you're speaking English. They can tell you if your pronunciation is right or wrong, and help you with your tone and body language when you speak. They might also be better at answering tricky questions or explaining complicated ideas. ChatGPT, on the other hand, might not be able to answer all your questions.

Now, learning with a human teacher has its own benefits. Having a real person teaching you can be more fun and interesting because you can connect with them emotionally. They can give you more in-depth feedback and can explain complicated stuff better. But, they're not always available, can be more expensive, and you have to match their speed of teaching, which could be too slow or too fast for you.

In the end, both AI and human teachers have their strengths and weaknesses. The choice between the two depends on what you need and what you prefer. A good idea might be to use both: learn from a human teacher, but use ChatGPT for extra practice and help. It's important to remember that for best results, especially in a professional setting, having guidance from a professional English language consultant can be really beneficial. They can give you the right advice, help you with the tricky parts, and make sure you're learning correctly and effectively.

Chat GPT - As an AI language model, ChatGPT doesn't generate copyrighted material. The provided blog was partially created by ChatGPT and responses can be used freely without the need for citation or attribution. However, if you ever want to provide additional credibility or reference, you can mention that the material was generated with the assistance of an AI language model from OpenAI: Just like I have here. Main Author: Teacher Dom.


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